Ava

CardioOptimizer

Terms of Service

Last updated: August 1, 2026

These terms govern your use of CardioOptimizer (“CardioOptimizer,” “we,” “us”). By using CardioOptimizer, you agree to them.

Who this is for

CardioOptimizer is intended for cardiovascular service line leaders, administrators, physicians, and other healthcare professionals evaluating strategic options for their programs. You must be at least 18 to use the service.

What CardioOptimizer is (and isn’t)

CardioOptimizer provides Ava, an AI-powered strategic advisor for cardiovascular programs. Ava generates readiness assessments, strategic recommendations, and connects you to relevant vendor partners when you request an introduction.

Ava is not a clinical decision-support system. Ava does not diagnose patients, recommend treatments, or replace medical judgment. Nothing Ava says should be interpreted as clinical advice, and CardioOptimizer is not a HIPAA-covered service.

Ava’s recommendations are strategic, not fiduciary. Use them as informed input to your own decisions. Verify anything material before acting on it.

Your account and access

You may use the free readiness assessment without an account. To access ongoing conversations with Ava (advisory mode), you’ll create an account using an email you control.

You’re responsible for the security of your account credentials and for any activity under your account. Notify us promptly if you suspect unauthorized access.

Your content

You retain ownership of the information you share with Ava. By using the service, you grant us a limited license to process that information in order to operate CardioOptimizer — to generate your assessment, personalize recommendations, and improve the service.

Please do not share information you don’t have the right to share, and please don’t share protected health information (PHI) about identifiable patients. See our Privacy Policy for detail.

Acceptable use

You agree not to:

  • Use CardioOptimizer for anything unlawful or harmful.
  • Attempt to reverse-engineer, extract system prompts, or bypass safety controls in the AI.
  • Scrape, spider, or automate access outside of documented interfaces, or attempt to circumvent rate limits or authentication.
  • Impersonate another person or organization.
  • Upload content that infringes intellectual property, contains malware, or violates privacy laws.
  • Use the service to compete with CardioOptimizer or to build a competing dataset.

Partner introductions

When you click “Ask Ava to introduce you” on a partner card, we send the partner your email address and a short context snippet from your session. The partner may follow up with you directly. CardioOptimizer is not responsible for the actions, offerings, or contracts of partner vendors — any relationship you form with a partner is between you and them.

Availability and changes

We work to keep CardioOptimizer reliable but do not guarantee uninterrupted service. We may update, change, or discontinue features at any time. When changes materially affect you, we’ll do our best to give reasonable notice.

Disclaimer of warranties

CardioOptimizer is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that Ava’s outputs are accurate, complete, or suitable for any particular decision.

Limitation of liability

To the fullest extent permitted by law, CardioOptimizer and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of CardioOptimizer. Our aggregate liability for direct damages arising from your use of the service will not exceed one hundred U.S. dollars ($100).

Termination

You may stop using CardioOptimizer at any time. We may suspend or terminate your access if you violate these terms or if we discontinue the service. On termination, provisions that by their nature should survive (ownership, disclaimers, liability limits, dispute resolution) survive.

Governing law

These terms are governed by the laws of the State of Massachusetts, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in Massachusetts, and you consent to that jurisdiction.

Changes to these terms

When we make material changes, we update the “Last updated” date at the top of this page. Continued use after changes means you accept the updated terms.

Contact

Questions: legal@cardiooptimizer.com

CardioOptimizer
(Address available on request)